Simple, Transparent Pricing
No hidden costs. No per-resident surcharges. One platform fee plus one monthly management fee, all in a multi-year contract.
How Our Pricing Works
Our pricing has two parts. The platform fee covers the billing and management software (MDUware/AceBill). The monthly management fee covers ongoing services: connectivity support, technology management, 24/7 support, and platform maintenance. Both are outlined in a multi-year contract with no surprises.
Platform + Connectivity
Platform fee scales with property size
For properties that need the billing platform and connectivity procurement advisory.
- MDUware/AceBill billing platform
- Resident service management & shutoff
- Connectivity procurement & carrier negotiation
- Monthly technology advisory
- Email & phone support
- Quarterly technology review
Full Managed Service
Platform fee scales with property size
Everything in Platform + Connectivity, plus full technology deployment and 24/7 management.
- Everything in Platform + Connectivity
- Full technology deployment (cameras, Wi-Fi, smart home, TV, signage)
- 24/7 white-glove support
- Dedicated account manager
- Proactive monitoring & maintenance
- Technology upgrades & refreshes
- Monthly operations reporting
What Affects the Price?
- Number of units: The platform fee scales with property size, but the per-unit cost decreases as you add units.
- Scope of services: Connectivity procurement + platform is less than full deployment with cameras, Wi-Fi, smart home, and TV.
- Contract length: Longer contracts (3-5 years) get better rates than shorter ones (1-2 years).
- Property type: Student housing, premium properties, and mixed-use developments have different infrastructure needs.
- Existing infrastructure: If you already have connectivity or some technology in place, we work with what you have rather than starting from scratch.
The Cost of Doing It Yourself
You can. But doing it yourself costs staff time, higher connectivity rates, vendor management, and resident turnover when the technology fails. Most properties find that our management fee is less than what they were spending on vendor management alone, before factoring in the connectivity savings.
Ready for a Custom Quote?
The best way to get accurate pricing is a free technology audit. We’ll assess your property, identify your needs, and provide a detailed proposal with specific numbers, not estimates.
What You Get vs. Doing It Yourself
| What You Need | MDU Solutions | DIY Approach |
|---|---|---|
| Connectivity procurement | ✓ Carrier-negotiated pricing | ✗ Retail carrier rates |
| Billing & management platform | ✓ MDUware/AceBill included | ✗ Buy and maintain separately |
| Vendor management | ✓ One contract, one team | ✗ 5+ vendors, no accountability |
| 24/7 support | ✓ One phone number | ✗ Chase each vendor |
| Resident service control | ✓ Suspend for nonpayment | ✗ No control over services |
| Total monthly cost | From $2,500/mo | Typically more |
Get a Custom Quote
See exactly what you should be paying, and what it costs to have us manage everything.