One Platform. Total Control.

MDUware/AceBill is the central nervous system for your property’s technology. It manages every resident service — internet, TV, security, smart home — and gives you the power to control access, automate billing, and enforce payment.

What the Platform Does

• Resident billing: Automated billing for internet, TV, and other technology services. Monthly cycles, payment processing, usage tracking.
• Service provisioning: Activate and deactivate services instantly. New resident moves in — services are live. Resident moves out — services are off.
• Service shutoff for nonpayment: The killer feature. When a resident hasn’t paid rent or HOA fees, you can turn off their internet, TV, and smart home services with one click — or automate it based on your property management system’s delinquency data.
• Usage tracking: See exactly how much bandwidth, TV, and other services each resident is using. Identify heavy users, detect abuse, and optimize your infrastructure.
• Property management integration: Connects with your existing PMS for seamless data flow between rent collection, resident management, and technology services.
• Reporting and analytics: Revenue reports, delinquency reports, usage reports, service health dashboards — everything you need to understand your property’s technology operations.
• Multi-property management: Manage multiple properties from one dashboard. Compare performance across your portfolio.

Why It’s Different

Generic billing platforms don’t understand MDU properties. They don’t know about resident service control, they don’t integrate with property management systems, and they can’t turn off services for nonpayment. MDUware/AceBill was built from the ground up for MDU environments, drawing on 15+ years of industry experience.

How It Fits With Our Other Services

The platform is the anchor of our three-pillar model:

• Pillar 1 — Fiber procurement: We get you the best fiber pricing. The platform bills residents for that fiber.
• Pillar 2 — Billing platform: This is the platform. It manages everything and gives you control.
• Pillar 3 — Technology deployment: We install cameras, Wi-Fi, smart home, TV. The platform manages and bills for all of it.

Without the platform, you’re just buying technology. With the platform, you’re running a managed technology business inside your property.

Pricing

The platform is included as part of our managed service contract. You pay a platform fee plus a monthly management fee — all outlined in a multi-year contract. No per-resident surcharges, no surprise costs.