How Our Pricing Works

MDU Solutions operates on a simple two-part fee structure. The platform fee covers the billing and management software (MDUware/AceBill). The monthly management fee covers our ongoing technology services — connectivity procurement support, vendor management, 24/7 support, and platform maintenance. Both are outlined in a multi-year contract with no surprises.

What Affects the Price?

• Number of units: The platform fee scales with property size, but the per-unit cost decreases as you add units.
• Scope of services: Connectivity procurement + platform is less than full deployment with cameras, Wi-Fi, smart home, and TV.
• Contract length: Longer contracts (3-5 years) get better rates than shorter ones (1-2 years).
• Property type: Student housing, luxury condos, and mixed-use developments have different infrastructure needs.
• Existing infrastructure: If you already have connectivity or some technology in place, we work with what you have rather than starting from scratch.

Why Not Just Do It Ourselves?

You can. But the cost of negotiating connectivity contracts, managing 5+ vendors, maintaining a billing platform, and handling resident technology issues adds up — in staff time, in overpaying for connectivity, and in resident churn from poor technology experiences. Most properties find that our management fee is less than what they were spending on vendor management alone, before factoring in the connectivity savings.

Ready for a Custom Quote?

The best way to get accurate pricing is a free technology audit. We’ll assess your property, identify your needs, and provide a detailed proposal with specific numbers — not estimates.