One Platform. Total Control.

MDUware/AceBill runs every resident service in your building — internet, TV, security, smart home — from billing to access control.

What the Platform Does

• Resident billing: Automated billing for internet, TV, and other technology services. Monthly cycles, payment processing, usage tracking.
• Service activation: Activate and deactivate services instantly. New resident moves in — services are live. Resident moves out — services are off.
• Service shutoff for nonpayment: The feature that changes everything. When a resident hasn’t paid rent or HOA fees, you can turn off their internet, TV, and smart home services with one click — or automate it based on your property management system’s delinquency data.
• Usage tracking: See exactly how much bandwidth, TV, and other services each resident is using. Identify heavy users, detect abuse, and optimize your infrastructure.
• Property management integration: Connects with your existing PMS for seamless data flow between rent collection, resident management, and technology services.
• Reporting and analytics: Revenue reports, delinquency reports, usage reports, service health dashboards — everything you need to understand your property’s technology operations.
• Multi-property management: Manage multiple properties from one dashboard. Compare performance across your portfolio.

Why It’s Different

Most billing platforms weren’t built for apartments and condos. They can’t shut off service for nonpayment or talk to your property management system. MDUware/AceBill was built for this.

How It Fits With Our Other Services

The platform is the center of our three-service model:

• Service 1 — Connectivity: We get you the best connectivity pricing. The platform bills residents for that service.
• Service 2 — Billing platform: This is the platform. It manages everything and gives you control.
• Service 3 — Technology deployment: We install cameras, Wi-Fi, smart home, TV. The platform manages and bills for all of it.

The platform turns a collection of vendor bills into one system you actually control.

Pricing

The platform is included as part of our managed service contract. You pay a platform fee plus a monthly management fee — all outlined in a multi-year contract. No per-resident surcharges, no surprise costs.